info@vietnamexpresstravel.com
+8497.978.7365

Some Questions :

  • How may i book a trip?

    You can book a trip when you click “Book now” under the image
  • What places to see in Vietnam?

    Here is a list of sightseeing places in Vietnam, please choose what you want to see:

    1. HANOI (many museums, lakes, parks, and old French buildings.
    2. SAPA (mountain scenery, trekking to ethnic minorities)
    3. BAC HA (Sunday morning market)
    4. CANCAU (Saturday morning market)
    5. MAI CHAU – HOABINH (Thai ethnic minority)
    6. SON LA – DIEN BIEN PHU (battle field where the French troops were defeated in 1954)
    7. NINH BINH (rural or countryside life, caves, beautiful stone churches, Cuc Phuong national park)
    8. HA LONG BAY (the world heritage with thousands of islands)
    9. BA BE LAKE (240km from Hanoi, the largest lake in north Vietnam)
    10. PHONG NHA CAVE (the world heritage, near Dong Hoi, in the central Vietnam)
    11. HUE (the old capital of Vietnam in the 19th century, visit the Imperial Citadel, tombs, cruise along the Perfume river)
    12. DMZ (Vinh Moc tunnels, Ben Hai river – the place where Vietnam used to be divided into the North and the South for 21 years during American war, Khe Sanh combat base)
    13. HOI AN (ancient streets, the world heritage)
    14. MY SON (brick temples, the world heritage)
    15. NHA TRANG (beaches, islands, scuba diving)
    16. MUI NE near PHAN THIET (beaches, sand dunes)
    17. DA LAT (highlands, cool weather, waterfalls and lakes)
    18. CENTRAL HIGHLANDS (Gia Lai – Kon Tum – Dak Lak, special culture, best coffee)
    19. SAI GON (the most developed city, night life)
    20. MEKONG DELTA (floating villages & markets, and nice beaches in Ha Tien)
    21. CU CHI TUNNELS (American War)
    22. PHU QUOC ISLAND (beaches, fishing villages)
  • How to get Visa to Vietnam ? Visa-on-arrival ?

    Most visitors to Vietnam need a visa to enter the country. Visa is exempted for the citizens of the countries, which have signed a bilateral or unilateral visa exemption agreement with Vietnam. Tourist visa may be valid for 15 to 30 days.

    Some people have mistaken a “Visa-on-arrival” with a “Pre-arranged visa” for Vietnam. There is no “Visa-on-arrival” for Vietnam, unless you are exempted from it as I said above and get a stamp upon arrival at the international airport in Vietnam. In case you don’t want to or cannot apply for a visa at the Vietnamese Embassy or Consul for some reasons (for example, no Vietnamese Embassy in your country), you can apply for a visa through our agent in Vietnam. We will get an approval letter for you, so that the airlines will allow you to get on board. Upon arrival at the international airport in Vietnam, the immigration officers will stamp the visa into your passport. This service is called a “Pre-arranged visa” . Certainly, we will charge you some dollars for the services. We also supply visa approval services.

  • What is the average cost for a package tour in Vietnam ?

    Our tour cost is not included the flight in/out Vietnam. We just provide the land tour in Vietnam only, package tour cost is normally included accommodations, transportation, local tour guide can speak English or other language (depend on your request), food, entrance fees, domestic flight or train ticket, boat trip. Cost is varied from 700 USD up to 3000USD, it depends on the length of stay and hotel’s standard. Please contact us now for free advisory services and plan tour in Vietnam.

  • How to make the payment? Do you accept the Visa or travelers check ?

    You can make payment in cash or by bank transfer or credit card (Visa, Master and American Express). It’s inconvenient for us to accept travelers check as we only receive the currency in our bank account after several months.

    Cash Transfer: Payment by cash transfer service of Western Union (Applied if you are not in Vietnam). You can choose many of bank agents of Western Union in your country or do it online to transfer to our company. Please follow the guide of http://www.westernunion.com. After that, please send us the bank code of this transaction by fax/ mail, then if it is approved, we will send you the confirmation. (Bank charge may apply. This, if any, will be settled by client).

  • Why should you take the customised tour with us ?

    On a customised tour you will travel independently, not as part of a group and without a full time tour leader. We do usually include the security of time with a private guide and driver both for transfers to and from airport, and to help you make the most of your time in the destinations you visit. You can take a fully customised tour at any time of year, around dates that suit you.

    The customised your itineraries you’ll find on our website is intended to give you an idea of some popular routes, and to show how the logistics work. They are just suggestions though, and we are very happy to customised-make an itinerary just for you, based on your thoughts and ideas and to suit the budget you’ve put aside for this trip.

  • Can I use card to get cash in Vietnam ?

    Yes, You can withdraw cash at any ATM in big cities such as: Hanoi, Ho Chi Minh city, Hue, Hoi An, Ha Long, Hai Phong, Da Nang, Nha Trang, Buon Ma Thuot , Vung Tau, Can Tho with commission.

  • Can I use card to pay in Vietnam ?

    Yes, You can pay by credit card with 3% commission for Visa and Master, 4% commission for Amex. You can pay at shops and hotels in big cities, commercial centre and tourist sites.

  • Where can I change my currency for ?

    You can change your currency for local currency at the airport, banks, Jewerllery shops. You should prepare some cash in USD and Euros (50- 100 domination) for better exchange rate or you can contact your local guide for more information.

  • How is Vietnam weather like? What should I take with ?

    Vietnam is both hot and humid. Combined, they make visitors from temperate countries sweat profusely. Drinking plenty of water and good sun protection is essential.

  • How long to travel Vietnam? How long do I need to travel Vietnam ?

    Vietnam so much to offer, it could take someone 3 months to see and experience everything but here are our suggestions that worked for our clients in the past:

    One Week;

    The North, from Hanoi, make a two- day trip to Ha Long Bay and/or Mai Chau followed by a day trip to the Perfume Pagoda and/or Tam Coc. Spend the remaining time to explore the delights, foods and culture in Hanoi capital.

    The South, from Ho Chi Minh city (Saigon), it is possible to do a day trip to the Cu Chi tunnels and a two or three-day tour in Mekong Delta (including some cycling for added adventure). The rest of the time can be spent sightseeing, eating, shopping and carousing in Ho Chi Minh city.

    Two Weeks:

    Note that highlights of the following two options can also be combined; a typical whirlwind tour means flying into Hanoi, exploring the area (including Ha Long Bay and/or Sapa) then making a beeline to Hue or Hoi An before heading south to Ho Chi Minh city (or vice versa). Excursion airline tickets allowing such a routing are common, and recommended to avoid backtracking.

    The North, follow the above one-week itinerary for the north, then take a spin into the northwest mountains (especially Sapa & Bac Ha) and/ or a trip to Cuc Phuong, Ba Be lake or Cat Ba National park.

    The South, a two-week visit to the south will allow for the one-week itinerary, followed by a loop up to Da Lat, and back down to the beaches in and around Nha Trang and/ or Mui Ne Beach. Time permitting, you could then head to Hoi An and fly back to Ho Chi Minh city from Da Nang or Hue.

    One Month:

    A month is enough time to take in most of the major sights. Starting in the south (this itinerary can also be followed in reverse from Hanoi), follow the two- week itinerary as far as Hoi An or Da Nang before pressing on to Hue. Take a DMZ tour out of Hue, then travel on to Ha Noi. Either fly out of Hanoi or continue overland to China.

    Two Months:

    Two months will allow ample time to see everything in more detail. In addition to our other suggested itineraries, explore the Mekong Delta more thoroughly, with a side trip to lovely Phu Quoc Island. Or spend a few days lingering on the giant sand dunes at Mui Ne Beach (near Phan Thiet), south of Nha Trang. A trip to the western part of the central highlands should include a visit to Da Lat. Don’t forget Phong Nha Cave to the north of the DMZ. In the far north, you can explore remote areas such as Dien Bien Phu, Cao Bang and Bai Tu Long Bay.

    Tip: Arrange your vacation to Vietnam in 3 weeks so that you will have chance to discover most of the highlights.

  • What do you mean by a ‘Private Tour ?

    Private tours are taken by one or more passengers (all in the same party) on the date of their choice, subject to schedule and availability. Private tours offer the following benefits:

    – Travel at your own pace

    Private tours are very flexible, allowing you to start your sightseeing excursions whenever you choose and set your own pace while traveling.

    – With your own tour guide

    Our local guides are waiting to show you their countryside and places of interest. All sightseeing excursions are accompanied with your own private English-speaking local guide. This means that you can ask as many or as few questions as you like and take sightseeing trips at your own pace, with the emphasis on your own interests.

    – Enjoy your private transfers, boats, etc.

    Get what you pay for and huge value for your money. For the road transfers, boat trips in Halong Bay and other Vietnam rivers, you’ll have your own air-conditioned private car and private driver, air-conditioned boat with helpful captains and crews. This allows you to travel in comfort and to stop off along the way if you see something of interest, want to take photographs, or for a break.

    – You will have flexibility in your accommodation

    With Vietnam Express Travel tour consultant/ sales, we design our private tours from High-end to Economy hotels, which allows you to easily manage your budget at the level you wish. If you would like to stay in any hotels other than those featured in the tour itinerary, or if you would like to update the standard of your room, just notify your travel consultant at Vietnam Express Travel. Anything can be easily arranged. You will be informed the difference in price.

  • What is the time in difference ?

    Vietnam GMT +7 at the same range of Bangkok. 12 hours ahead of New York, 7 hours ahead of London, 1 hour behind Perth and 3 hours behind Sydney

  • Is there any hidden costs ?

    There is no hidden cost from what you view on our website except you travelling during Christmas, New Year or Lunar New Year may arise surcharge from suppliers including gala dinner at hotel, transportation and tour guides.

    As our culture tipping and thanks is the way you appreciate any people to encourage them always enhance services for the better environment, we suggest bellow for each services:

    1. Restaurant: Some restaurants are already included service charge which you do not need to tip, some do not included tip expecting is 10% from your total bill.
    2. Hotels: Bell man who take care of your luggage equivalent US$1.00/bag.
    3. Boatman: About US$5.00 for a boat ride (There are some small boat ride may be included in the tour program)
    4. Cruise crew: From US$3.00 to US$5.00 per person tip for entire crew (The captain should be the one who receive your bonus)
    5. Drivers (Big bus): US$2.00 per person daily for both driver and his assistant
    6. Driver mini van or car: US$3.00 per person daily
    7. Tour guide: US$5.00 to US$10.00 or more per person daily depend on how satisfied you are (group from 2 – 8 pax)
    8. Tour guide: US$3.00 to US$7.00 or more per person daily depend on how satisfied you are (group from 9 pax and more)
  • What hotels we are going to stay ?

    We use hotel depending on your choice from 3 stars to 5 stars standard, anyways you can request for your prefer hotels to stay instead.

    The hotel we choose for your holiday priority as below rating

    1. Good location
    2. Boutique hotel
    3. International standard hotel
    4. Home stay with local family
    5. Hotels mentioned in the website except you request different hotels at your choice
  • Who are our tour guides ?

    We use local tour guides at all destinations you arrive, they will welcome you at the border or airport after custom office desk

    Our evaluation of local tour guides is as below:

    1. Friendly
    2. Excellent in foreign languages
    3. Knowledgeable
    4. Professional
    5. Motivate & Creative